TERMS & CONDITIONS

 

All users of this site agree that access to, and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use our site.
PRIVACY POLICY -  All your contact details will be kept on file at Jaju Beans & Leaves and never shared with anyone.  We will not pass this personal information onto others unless it is necessary in order to process your order or payment.
We will send regular email updates to you to let you know about new products , promotions and forthcoming events relating to us. If you do not wish to receive this information you can simply email us at info@jajubeansandleaves.co.uk
WEBSITE TERMS AND CONDITIONS - These terms and conditions (the "Terms") apply to your use of the JaJu Beans & Leaves  website. By accessing this Website and/or placing an order you agree to be bound by these Terms. Please read them carefully. If you do not agree to be bound by these Terms you may not use or access this Website.
USE OF THE WEBSITE AND THESE TERMS - This Website is provided to you free of charge for your personal use subject to these Terms. The purpose of the Website is to provide you with details of our products and also to enable you to contact us in relation to any requirements you may have. All Products purchased on line are subject to specific Product Terms and Conditions. We may update these Terms from time to time. Any changes will be notified to you via the email address provided by you on registration or by a suitable notice on the Website. If you do not wish to accept the new terms and conditions you should cease using the Website. If you continue to do so, after the date on which the changes come into effect, your use will indicate your agreement to be bound by the new terms and conditions.

INTELLECTUAL PROPERTY - Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us. You may not reproduce or store any such material on any other website or include it in any public or private electronic retrieval system or service without our prior written permission. You may print one copy of the content for your own personal use provided that you keep intact any copyright or proprietary notices. Any rights not expressly granted in these Terms are reserved.

SERVICE ACCESS - Whilst we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance, new facilities or services or repair or for reasons beyond our control. We shall not be liable for any telephone or other costs that you may incur.

VISITOR MATERIAL AND CONDUCT - Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligation with respect to such material. We will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.You may not post or transmit to or from this Website any material: that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; for which you have not obtained all necessary licences and/or approvals; which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the Website (including, without limitation, by hacking). We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate any material.

LINKS TO AND FROM OTHER WEBSITES - Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

SPECIAL OFFERS AND PROMOTIONS - From time to time and at our discretion, purchases of Products may be subject to special offers. In the event that a special offer applies to your purchase, the terms of such special offer shall be subject to these Terms and the relevant product terms and conditions. If there is any conflict between the terms of a special offer and the product terms and conditions, the product terms and conditions shall prevail. We may change the terms of such special offers or withdraw them altogether at any time and without prior notice.

DISCLAIMER - While we endeavour to ensure that the information on this Website is correct, we do not warrant that it is accurate, complete or up to date. We may make changes to the material on this Website, or to the Products and prices described in it, at any time without notice. Any nutritional data contained on the Website is provided for guidance only and is not intended to be definitive. Please refer to Product labels for definitive information. In particular, you should always consult with your doctor, dietician or other specialist in relation to any dietary requirements you may have before consuming any Products supplied by us or one of our stockists, and we accept no responsibility for the consequences of failing to follow this advice. To the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms which but for these Terms might have effect in relation to this Website. You must bear the risks associated with the use of the Internet. This clause does not affect your statutory rights.

OUR LIABILITY TO YOU - We shall not be liable for any loss, liability or damage whatsoever including (without limitation) special, indirect or consequential loss, damage for loss of business, loss of profit, business interruption or other pecuniary loss suffered by you or any other person arising out of your use of the Website or the information on it, your reliance on such information or any part of it or any dealings or transactions you may have with Jaju Beans & Leaves.This paragraph does not affect your statutory rights.

INDEMNITY - You will indemnify, defend and hold us, and our officers, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you or any other liability arising out of your use of this Website, or the use by any other person accessing the Website using your account and/or the information you provided upon registration.

DATA PROTECTION - We respect your privacy and undertake to share and process your data in accordance with the Data Protection Act 1998 and our privacy policy.

MISCELLANEOUS - If any part of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.If you breach these Terms and we ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms.We shall not be liable for any breach of these Terms caused by any circumstances beyond our control.The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through this Website.A Person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Party) Act 1999 to enforce any term of these Terms

 

 

 

 

 

 

 

 

CANCELLING OR CHANGING YOUR ORDER.

Once you have placed your order you will be issued with an order number via email confirmation, please quote the order number in any further communications.

If you wish to cancel or amend your order please contact us as soon as possible. Providing it has not already been dispatched, we will simply refund your money or update your order accordingly. Please email coffeetea@jajubeansandleaves.co.uk or call us on 07740779936.

We regret orders cannot be cancelled once they have been dispatched.

RETURNS

We are committed to providing you with the highest quality products.

If however, you are dissatisfied with a product you have purchased it can be returned to us, providing it is not more than 7 days since you received the goods. A refund will only be issued for packets of coffee or tea that have not been opened and for accessories that are in a perfect saleable condition. You will be responsible for the costs of returning goods to us. ( Please retain a proof of postage if you do have to return an item to us).

If goods are faulty, or if you receive a product that you did not order, we will provide you with a full refund or replacement provided you notify us within 30 days of receiving the goods. Please contact us so that we can arrange suitable collection or return shipping options.

This will not affect your statutory rights.

PAYMENT

We accept Visa, Mastercard, Maestro, Switch, Solo and UK Visa Debit Cards. If you’d rather not use plastic we will accept payment by cheque or postal order sent to us by post. Please note goods will not be despatched until cheques payment have cleared.

COMMENTS/COMPLAINTS

We will endeavour to deal with all complaints as quickly as possible, please contact us at coffeetea@jajubeansandleaves.co.uk , or  call us on 07740 779936

Our postal address is 35 Oaklands Avenue, Saltdean, Brighton BN2 8LQ